Job Overview:
We are seeking an experienced Power Plan Application Subject Matter Expert (SME) to join our team in a fully remote capacity. This role is perfect for professionals with deep expertise in Power Plan applications, especially those familiar with implementation, configuration, and optimization. As a Power Plan SME, you will serve as a key advisor, providing expert-level guidance, troubleshooting, and support for our clients and internal teams.
Key Responsibilities:
- Serve as the primary expert on Power Plan applications, offering in-depth knowledge and support.
- Lead the implementation, configuration, and optimization of Power Plan solutions to meet client requirements.
- Conduct detailed analysis to identify system issues, recommend enhancements, and ensure optimal performance.
- Collaborate with cross-functional teams to gather requirements, design solutions, and oversee the deployment of application updates.
- Provide training and mentorship to clients and internal staff on the effective use of Power Plan functionalities.
- Develop and maintain comprehensive documentation, including user manuals, best practices, and troubleshooting guides.
- Stay updated on the latest developments and updates within the Power Plan suite and related technologies.
- Manage and resolve complex support tickets, ensuring timely and accurate solutions are provided.
- Participate in strategic planning sessions to align Power Plan capabilities with business objectives.
- Ensure compliance with industry standards and best practices in application deployment and usage.
Requirements:
- Proven experience as a Power Plan SME, consultant, or similar role with hands-on experience in Power Plan applications.
- Strong technical knowledge of Power Plan configuration, system architecture, and integration with other systems.
- Excellent problem-solving skills with the ability to quickly diagnose and resolve technical issues.
- Proficiency in data analysis, reporting, and creating actionable insights.
- Strong communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
- Experience working in a remote environment with a self-motivated and disciplined approach.
Preferred Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant certifications in Power Plan or related software systems.
- Prior experience in project management or leading implementation projects.
- Familiarity with SQL, databases, and system integration.
Benefits:
- Competitive salary with performance-based bonuses.
- Flexible work schedule with a fully remote work environment.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off, including holidays and personal days.
- Professional development opportunities, including training and certification reimbursements.
- Supportive team culture that values work-life balance.
About Us:
We are a forward-thinking technology solutions provider, specializing in delivering high-quality software services to clients across various industries. Our team is dedicated to fostering a collaborative and inclusive work environment where every member is empowered to excel. At our company, we believe that diversity drives innovation, and we are committed to building a team that reflects a wide range of backgrounds and perspectives.
Note: We are an equal opportunity employer and strongly encourage applications from individuals of all backgrounds. Join us and become a part of a team where your expertise is valued, and your contributions make a real impact.
If you’re ready to take on a challenging and rewarding role as a Power Plan Application SME, apply today!
