Position title
No Experience-Apple at Home Advisor jobs
Description

Join Apple as an At-Home Advisor and provide top-notch customer support, all from your own home! This entry-level role does not require prior experience, making it an excellent opportunity for those looking to start a career in customer service. As an At-Home Advisor, you’ll assist customers with Apple products and services, answer questions, and provide troubleshooting support. Apple offers extensive training, flexible schedules, and competitive pay, along with the chance to work with one of the world’s leading tech companies in a fully remote position. Perfect for tech-savvy individuals with great communication skills!

Job description

Apple offers remote opportunities as At Home Advisors, ideal for those without prior experience. As an At Home Advisor, you'll provide customer support for various Apple products and services, assisting with technical issues, inquiries, and troubleshooting via phone or chat. This role requires excellent communication skills, a passion for customer service, and a willingness to learn. Apple provides comprehensive training to equip you with the necessary knowledge. Join Apple's team from the comfort of your home and embark on an exciting career journey in tech support.

What You Will Do:

Provide world-class customer service via phone, chat, and email, addressing inquiries related to Apple products, services, and technical issues.

Diagnose and troubleshoot software and hardware problems, offering effective and timely solutions to ensure customer satisfaction.

Collaborate with a dynamic team of At Home Advisors to share insights, best practices, and contribute to a positive and supportive work environment.

Stay up-to-date on Apple products and services, participating in ongoing training to enhance your technical knowledge and customer service skills.

Utilize Apple's tools and resources to efficiently navigate customer inquiries, ensuring a seamless support experience.

Requirements:

No prior experience required – this role is open to individuals eager to learn and grow in a technology-focused environment.

Strong communication skills with the ability to convey technical information in a clear and understandable manner.

Passion for technology and a genuine interest in helping others.

Ability to adapt to a fast-paced and ever-evolving work environment.

Comfortable working from home, with a reliable internet connection and a quiet, distraction-free workspace.

Opportunities and Benefits:

Gain valuable experience in the technology industry with one of the world's leading companies.

Access to extensive training programs and resources to enhance your technical and customer service skills.

Work from the comfort of your home, enjoying a flexible schedule that promotes work-life balance.

Competitive compensation and benefits package.

Opportunities for career advancement within Apple's diverse and inclusive work culture.

Embark on a rewarding journey with Apple, where your passion for technology and dedication to customer service can pave the way for a fulfilling and successful career. No experience? No problem – Apple welcomes individuals with a drive to learn and excel in a dynamic and supportive team environment.

Employment Type
Full-time
Job Location
Remote work from: United States; Canada; Great Britain
Base Salary
$22-$35 Per hour
Valid through
January 31, 2025
Date posted
April 10, 2025
Close modal window

Thank you for submitting your application. We will contact you shortly!