Job Title: Benefits Verification Representative - Monroeville, PA (Work From Home)
Job Summary:
We are currently seeking a Benefits Verification Representative to join our team. This is a work from home position based in Monroeville, PA. In this role, you will be responsible for ensuring that patients and clients have the necessary information regarding their insurance benefits, verifying their eligibility for services, and collaborating with healthcare providers to guarantee smooth processing of claims. This position offers competitive compensation and flexible working arrangements.
Key Responsibilities:
- Verify Patient Benefits: Confirm eligibility, coverage, and details of insurance benefits for patients by contacting insurance providers.
- Communicate with Healthcare Providers: Work closely with medical offices and clinics to ensure they have up-to-date benefits information for patient care and billing.
- Accurate Data Entry: Document insurance verification details in the system, ensuring accurate and timely processing of patient data.
- Resolve Billing Issues: Address any discrepancies or issues with insurance coverage, ensuring that both patients and healthcare providers are aware of benefits and liabilities.
- Customer Service: Provide excellent customer service to patients, healthcare providers, and insurance companies by answering questions and providing clear, concise information.
- Compliance: Ensure all work is compliant with healthcare regulations, HIPAA standards, and company policies.
Requirements:
- High School Diploma or equivalent; Associate’s or Bachelor’s degree in healthcare, business, or related field preferred.
- Previous experience in health insurance, benefits verification, or a customer service role within a healthcare setting is a plus.
- Strong communication and customer service skills, with the ability to effectively work with insurance providers, healthcare staff, and patients.
- Proficient in computer systems, data entry, and insurance-related software.
- Ability to work independently and manage multiple tasks simultaneously.
- Strong attention to detail and accuracy in data entry and problem resolution.
- Knowledge of HIPAA and other healthcare privacy laws is a plus.
Benefits:
- Health Insurance: Comprehensive healthcare coverage including medical, dental, and vision plans.
- Retirement Plans: 401(k) with company match.
- Paid Time Off (PTO): Generous vacation and paid sick leave.
- Professional Development: Access to training programs and career advancement opportunities.
- Flexible Work Schedule: Ability to work remotely from the comfort of your home, with flexible hours based on your needs.
- Employee Assistance Program (EAP): Access to counseling services and other wellness resources.
Company Overview:
We are a leading healthcare services provider committed to offering high-quality, compassionate care. Our mission is to improve the health and well-being of our patients through expert services, innovative technology, and a commitment to patient satisfaction. We believe in fostering an inclusive, diverse work environment that values each team member’s contributions and supports professional growth.
Equal Opportunity Employer Statement:
We are an Equal Opportunity Employer and value diversity in our workforce. We do not discriminate based on race, religion, color, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We encourage all qualified applicants to apply and join our team.
If you are passionate about helping people, thrive in a remote work environment, and want to contribute to a dynamic team, apply today to join us as a Benefits Verification Representative!
